FAQ

Answers about diamond rings, sizing, shipping, and choosing lab-grown or natural stones.

Do you sell diamond rings worldwide?

Yes. Avaiya Gems is set up for international customers. Shipping options, timing, and any duties or taxes are shown at checkout for your destination.

Can I choose lab-grown or natural diamonds?

Yes. Both options can make a beautiful ring. We describe origin clearly on the product page whenever that information is available, so you can choose what fits your values and budget.

How do I choose a ring size?

Use our ring size guide, then select your size on the product. If you are between sizes, contact us before you order and we will help you decide.

Will I see diamond details before I buy?

When a ring has diamond or metal details on file — shape, carat, color, clarity, cut, certification, metal — we show only the fields that are populated. We do not invent missing grades.

Can I build my own ring?

A guided builder is being prepared. For now, browse diamond rings or contact us if you want help choosing a setting, metal, shape, or size.

How does shipping and checkout work?

Checkout is handled through Shopify. Delivery estimates and payment methods depend on your market. See the shipping policy for the latest information.